Member Service Representative

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments.  We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

• High School diploma or equivalent 
• 6-months cash handling or equivalent experience
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance 

JOB SUMMARY:

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances etc.
• Issuing money orders, cashier checks, and hunting/fishing license tags
• Responsible for balancing drawer
• Completing various transaction reports

Classification: Non-Exempt

Location: Dowlen

Hours: Scheduled for 40-hours per week between the hours of 

Monday through Thursday 8:15AM to 5:15PM

Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM

Rotating Saturdays 6:45AM to 10:15AM